Relevant Programs
Course Selection Criteria For Individual & In-House Training
To be eligible for funding, selected courses for both individual and In-House Group Training:
- Should not conflict with regular working schedules of settlement service workers
- Should have relevance to the sector and the duties performed by settlement workers
- Must be based on the need for skills and knowledge in the following areas identified by the OCASI community as relating to settlement work.
Relevant Fields of Study
(Note: This list of reflects areas of knowledge and expertise needed to do settlement work. You may not find these exact terms being used in course titles or descriptions. However, you will find courses that cover these materials in the program descriptions and in course catalogues at relevant institutions)
Program Support and Monitoring - covering areas such as:
- Policy development and Planning, including evaluation
- Management, including performance management, human resource management and development, conflict management, team and leadership development
- Resource development, including funding proposal development
- Administration, including office management
- data collection and management
- Communication (written, oral and interpersonal)
- Information technology development and management
- Regulations, including human rights, labour rights, worker safety
- Worker support, including promotion of self-care and self-knowledge.
Intake and reception work - including Client relations; Information and referral.
Needs assessment - including newcomer needs assessment; client assessment tools development; case management; assisting newcomers to set priorities etc.
Referral to community services - covering, among others, information and referral; networking skills; community relations.
Information and orientation - including resource development and appropriate information and referral; group facilitation.
Interpretation and translation - including Policy and procedures.
Para-professional counselling - delivering non-therapeutic services and appropriate client referral; supportive para-professional counselling with specific groups, such as families, women, youth, seniors; cross-cultural communication.
Employment-related Services - including providing employment assistance (resume writing, interview skills etc.).
Service bridging - including community needs assessment and community development and networking; access to mainstream services; media work; anti-racism work; community development; public relations; cultural diversity; working with other service providers, sectoral issues.
Conditions:
- All courses must be registered for and completed before March 31st 2009
